How To Order

Follow the steps below to place an order. If placing an International order, please follow the International order procedures.  

1. Add to Cart
To add an item to your cart, select "Add to Cart " on the product page.

2. Review Shopping Cart
After you finish shopping, review all items in your shopping cart to verify the correct size, color, and quantity by selecting" Cart" at the top of any page on Overstock.com.  

3. Proceed to Checkout
When you are ready to order, select the " Check Out" button located in your shopping cart.   

4. Account Login

• Returning Customers: Log into your account using the same email address and password you used to create the account. If the email address used to set up your account is no longer valid, please contact Customer Care to update your account or simply create a new account.
• New Customers: New customers will need to create an account. For assistance setting up your account, click here. Or, click Checkout as Guest.

5. Enter a Billing Address
Your billing address must match the address listed with your financial institution.  

6. Enter a Shipping Address
If your shipping address is the same as the billing address, check the "My shipping address is the same as my billing address" box. If shipping to a military post office, please select AA, AE or AP as the shipping state.  

7. Payment Information
Select your method of payment. View acceptable payment methods here. If you have a Promotion Code or Gift Card, make sure to check the appropriate box and enter the Promotion code or Gift card number. If your gift card or promotional code does not calculate, view our Coupon and Promotional Code Help page. At this time, you can only use ONE method of payment per order, with the exception of a gift card.  You are able to use a gift card in addition to your method of payment.  

8. Select Delivery & Gift Options
Review your order, change shipping options if necessary and add a message to be sent to the recipient once the order ships if it is being sent as a gift.  

9. Submit Order

• Review all the information you have entered. If everything is correct, select “Submit Order Now” to complete the order.
• Do not click "Submit Order Now" more than once, or the system will duplicate your order.
• An order confirmation will appear on your screen with your invoice number.
• We recommend printing a copy of your order confirmation page for your records. We will also immediately email a copy of your order to you.

10. Check Your Order Status
If, at any time, you would like to review your order, click the Sign In link in the top right corner of most pages to login to your My Account. 

International Orders

We provide the DHL and other carrier internal shipping services. We need have all the shipping information to get your the best shipping fee quotation. Please feel free to call us or email to international@tenfu.us, if you would like to ship your orders to out fo the United States.

How to Return

If you don't satisfy our teas, please feel free to email us at return@tenfu.us or call us when you receive the package within 7 days. We will have our customer service to help with the return process. We don't accept the open package return due to the Food Safety Issue. If you have any question, please feel free to contact us at 1(714) 672-5576